The 55ee takes every member's privacy seriously. This Policy explains, in plain language and without unnecessary legal jargon, what data we collect, why we collect it, how we use it, and what your rights as a data subject are — all in compliance with the LGPD (Law No. 13.709/2018).
Six pillars that sum up 55ee's commitment to every member's privacy
All connections between your browser or mobile device and 55ee's servers are protected with 256-bit SSL encryption — the same standard used by Brazil's largest digital banks, including Nubank, Itaú, and Bradesco. No information travels in plain text: registration details, passwords, Pix or card payment data, betting history — everything is encrypted end-to-end on every request.
55ee processes personal data in strict accordance with the General Data Protection Law (Law No. 13,709/2018). This means every piece of data collected has a defined legitimate purpose, a specific legal basis authorizing its processing, and a set retention period. The platform has a designated Data Protection Officer (DPO) responsible for ensuring LGPD compliance across all internal processes involving members' personal data.
55ee does not store full credit or debit card details on its servers. Financial transactions are processed by PCI-DSS certified payment gateways that isolate and protect banking information. For Pix deposits and withdrawals, 55ee operates exclusively with Pix keys linked to the account holder's CPF — storing no additional banking data beyond what is required for processing.
The LGPD grants you real rights over your data — and 55ee makes it easy to exercise all of them. You can request access to what we have collected about you, correct inaccurate information, request data portability, withdraw consent, and ask for the deletion of information we no longer need to retain. All of this is available via support chat or email, with no red tape and a response time of up to 15 days.
55ee does not sell, rent, or transfer members' personal data to third parties for advertising or commercial purposes. Full stop. Data is shared only with the technical partners strictly necessary to operate the platform — such as payment processors and game providers — and always under data protection agreements that require those partners to handle the information with the same level of care that 55ee applies internally.
55ee collects only the data strictly necessary for each purpose. To create an account, we need identification and contact details. To process payments, financial information. To verify identity, official documentation. We do not collect data without a clear, legitimate role in the platform's operation — and we never use collected data for purposes other than those stated in this Policy.
55ee guarantees and facilitates the exercise of all rights provided under the General Data Protection Law
Request a complete copy of the data we hold about you, in a readable format.
Correct any inaccurate, incomplete, or outdated information registered on the platform.
Request the deletion of data that no longer needs to be processed or for which consent has been withdrawn.
Receive your data in a structured format for transfer to another service.
Object to data processing carried out on the basis of 55ee's legitimate interest.
See which third parties 55ee has shared your data with and why.
Withdraw previously given consent, without affecting processing already carried out.
Request human review of automated decisions that may affect your account.
To exercise any of these rights, reach out via the support chat or by email at privacidade@55ee.best. Requests are handled within up to 15 calendar days.
In summary: a 55ee collects only the data it needs to operate securely, does not sell your information to third parties, uses bank-grade encryption, and upholds all your rights as a data subject under the LGPD. Read the details below — written to be understood, not to confuse.
The 55ee is the operator of the Sports Betting and online casino platform available at 55ee.best. For the purposes of the LGPD, 55ee acts as the controller of its members' personal data — meaning it is 55ee that determines the purposes for which data is collected and how it is used.
This Privacy Policy applies to:
The 55ee Data Protection Officer (DPO) can be reached directly at privacidade@55ee.best for questions related to personal data processing, exercise of data subject rights, or any queries about this Policy.
When you register and use the platform, you provide us directly with the following information:
When you use 55ee, some data is automatically generated by the platform's systems:
In specific cases, 55ee may receive data from third-party sources for verification and fraud prevention purposes, such as credit bureaus and sanctions lists. This data is used exclusively for the stated purposes and is not incorporated into the member's profile for any other use.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identification | Full name, CPF, date of birth | Registration, KYC, fraud prevention |
| Contact | Email, phone number, address | Communications, support, notifications |
| Financial | Pix key, transaction history | Processing deposits and withdrawals |
| Documents | RG, CNH, passport | Identity verification (KYC) |
| Platform Usage | Betting history, games | Operations, responsible gaming, anti-fraud |
| Technical | IP, device, browser | Security & fraud prevention |
55ee uses the data it collects exclusively for the following purposes:
Important: 55ee does not use your data to build behavioral profiles for third-party advertising purposes, does not use it for automated decision-making that produces legal effects without the possibility of human review, and does not process it for purposes incompatible with those listed above.
All personal data processing carried out by 55ee is supported by at least one of the legal bases provided under the LGPD:
55ee does not sell members' personal data. Data sharing occurs only in the following situations, all with a legitimate purpose and appropriate contractual safeguards:
To operate the platform, 55ee works with technical partners who may access data strictly to the extent necessary to provide their services:
55ee may share data with competent public authorities — such as the Banco Central, Receita Federal, Ministério Público, and Polícia Federal — when legally required to do so, for example in money laundering investigations or to comply with a court order.
55ee does not share members' personal data with marketing companies, advertising networks, data brokers, or any third party for commercial purposes unrelated to the platform's operation.
Protection agreements: All partners with access to 55ee members' personal data are contractually required to handle that information with the same level of protection demanded by this Policy and the LGPD.
Personal data of 55ee members is stored on servers located in Brazil and/or in countries with an adequate level of data protection, as assessed by the ANPD. The servers are operated by cloud infrastructure providers with internationally recognized security certifications.
55ee implements the following technical measures to protect members' data:
In the event of a security incident that may affect members' personal data, 55ee commits to: notifying the ANPD (National Data Protection Authority) within the legally required timeframe; informing affected members clearly about what happened, which data was involved, and what steps were taken; and taking immediate action to contain and remediate the incident.
Cookies are small text files stored in your browser when you access the 55ee platform. They allow the site to "remember" information about your visit — such as language preferences, login status, and interface settings — to make your experience more efficient.
You can manage your cookie preferences in your browser settings. For non-essential cookies, 55ee requests your consent before activating them. Declining or disabling analytics cookies does not affect your use of the platform. Disabling essential cookies may prevent login and other core functions from working correctly.
As a personal data subject, the LGPD guarantees you the following rights, which may be exercised with 55ee at any time:
To exercise any right provided under the LGPD, please contact 55ee through the following channels:
For requests involving access, portability, or deletion of data, 55ee may ask you to confirm your identity before processing the request — to ensure that only the legitimate account holder can access their information.
If you believe 55ee has violated any of your rights as a data subject, you have the right to file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD) through the gov.br portal. 55ee encourages you to reach out directly first so the matter can be resolved internally — but fully recognizes your right to contact the regulatory authority at any time.
No charge: Exercising your rights as a data subject is completely free of charge. 55ee does not charge any fee to process requests for access, correction, deletion, or data portability.
55ee retains personal data for as long as necessary to fulfill the purposes for which it was collected, observing the following periods and criteria:
Once applicable retention periods expire, data is securely deleted or irreversibly anonymized for statistical purposes. A member closing or deleting their account does not result in the immediate deletion of all data — legal retention periods are maintained as described above.
In some cases, operating the 55ee platform may involve transferring personal data to countries outside Brazil — for example, when international game providers need to access session identifiers to record slots or live casino results.
When this occurs, 55ee ensures that international transfers meet at least one of the following conditions set out under the LGPD:
Under no circumstances will complete identification or financial data be transferred to international third parties without the appropriate contractual controls in place.
The 55ee platform is intended exclusively for users aged 18 and over. 55ee does not intentionally collect, store, or process personal data from minors. The CPF provided during registration is verified to confirm the account holder's age.
If you are a parent or guardian and believe that a minor has created an account on 55ee using false information, please contact us immediately at privacidade@55ee.best. The account will be investigated and, if the suspicion is confirmed, promptly closed with the minor's data deleted in accordance with the LGPD.
55ee may update this Privacy Policy periodically to reflect changes in platform operations, applicable legislation, or data protection practices. Significant changes — those that affect your rights as a data subject or the way your data is used — will be communicated at least 7 days in advance by email to your registered address and by notification on the platform.
The most up-to-date version of this Policy will always be available at 55ee.best/privacy-policy, with the date of the last update indicated at the top. For minor, editorial changes that do not affect substantial rights, publishing the updated version on the platform with the effective date is considered sufficient notice.
Continued use of the platform after the effective date of any changes constitutes acceptance of the updated Policy. If you do not agree with the changes, you may request account closure before the effective date.
Questions about privacy? Contact the 55ee Data Protection Officer (DPO) by email at privacidade@55ee.best or via the support chat available 24 hours a day. For general platform inquiries, use suporte@55ee.best. Also check our Terms & Conditions Policy.
The most common questions about how 55ee handles your personal data
Privacy and responsible gambling go hand in hand at 55ee. Your information protected, your play under control.
Set daily, weekly, or monthly limits directly in your account settings — no need to contact support.
Temporarily suspend access for any period, hassle-free.
Permanent block available for those who need a definitive control measure.
Platform exclusively for users aged 18 and over, with mandatory CPF verification.
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